1.Introduction:

“Service” refers to the WhatsApp Business/Bulk SMS/Voice IVR/ RCS/Truecaller API integration and related services provided by us.

2. Service Description and Scope:

• A clear explanation of the services offered (e.g., voice calls, data plans, messaging)
• Information on service availability, coverage areas, and potential limitations (e.g., roaming restrictions, data caps).
• Details on how to access and use the services.

3. User Responsibilities and Conduct:

• Guidelines for acceptable use of the services.
• Prohibited activities (e.g., spamming, illegal activities, unauthorized access).
• User obligations regarding account security and personal information.

4. Payment Terms and Conditions:

• Details on pricing, billing cycles, and payment methods.
• Information on late payment fees, suspension of service for non-payment, and refund policies.
• Conditions for promotional offers and discounts.

5. Intellectual Property:

• A statement regarding ownership of intellectual property rights related to the services and content.
• Restrictions on the use of trademarks, logos, and copyrighted material.